Header image
www.anco-online.org
 

 

Staff Salary Survey
ANCO's STAFF SALARY SURVEY

ANCO and MOASC cooperated on a joint 2016 Staff Salary Survey. (ANCO's 2015 Staff Salary Survey did not elicit sufficient responses for a meaningful report.) This year's Staff Salary Survey was conducted in 2-3Q2016 with responses requested by September 30. A $50 Visa Gift Card was provided for completed and submitted surveys.

Thanks to all those practices that participated, making this activity beneficial to all the members.

 

2016 STAFF SALARY SURVEY REPORT

A staff salary survey was mailed to all individual members and their contacts (i.e., nurse and office managers) at community oncology practices in May 2016 (with several follow-up notices throughout 2-3Q2016). The purpose of this survey was to update data relevant to practice expenses in California and to follow-up the biennial salary surveys from 1995 to 2013 in northern California. For 2016, data was collected in northern California by ANCO and in southern California by MOASC.

Fourteen (14) ANCO (8) and MOASC (6) member practices responded to the survey. Seven (7) responding practices were from metropolitan/urban regions; one (1) from a metropolitan region; three (3) from suburban regions; and, three (3) failed to report their region. Ten (10) were group practices; three (3) were solo practices; and, one (1) failed to report the size of their practice.

There are an average of 6.14 and a median of 3.5 physicians per practice in the reported data with a minimum of 1 physician and a maximum of 40 physicians. There are an average of 42.82 and a median of 20 non-physician employees per practice with a minimum of 8 and a maximum of 250. In summary, there were slightly fewer physicians and slightly more non-physician employees in the practices reporting for 2016 versus 2013.

Survey Question Data

Twelve (12) respondents review employee salaries on an annual basis with the review dates scheduled according to budget periods (3), employee anniversaries (5), or other dates (5). Eleven (11) respondents conduct formal evaluation sessions with their employees; two (2) do not.

The range of salary increases anticipated for 2016 was 0% to 5% with a median increase of 2-4%. Salary adjustments are based on both merit and cost of living (11) or based solely on merit (3).

Among responding practices, receptionists, nurses, and medical assistants are the positions with the most turnover during the past year. Responding practices added billers and physician extenders (MAs, NPs) during the past year; they reduced billing, medical records, and business office staff. Newly created positions at responding practices included certified and oral pharmacy techs, combined medical assistant/receptionist/phlebotomist, telephone operator, and a variety of coordinators, supervisors, and managers. Authorization coordinators, billing/collections staff, bookkeepers, and file clerks were eliminated by the responding practices.

Download the survey question/benefits data (as a pdf document) at http://www.anco-online.org/BenefitsAnalysis2016.pdf.

Salary Data

The salary data presented below are not stratified by employee tenure, setting, or location—each of which may have an impact on employee wages. However, the minimum, maximum, average, and median wages for specific job definitions are reported below along with past data (where available). The 2016 data is highlighted in red. For definitions of the job categories, download the survey (as a pdf document) at http://www.anco-online.org/SalarySurvey2016.pdf.

Download the raw data file (in Excel format) at http://www.anco-online.org/SalSrvy16.xls.

Administrator/Executive Director 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $21.64 $16.00 $20.38 $24.00 $24.52 $21.25 $40.00 $18.00 $16.50 $22.00
Maximum $38.47 $45.67 $60.69 $52.88 $86.54 $68.78 $80.92 $85.82 $93.71 $86.54
Average $29.09 $28.99 $39.61 $40.27 $45.38 $44.90 $60.48 $43.90 $48.13 $44.57
Median $38.46 $44.62 $45.00 $63.76 $41.90 $38.46 $42.00
Biller 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $10.00 $12.00 $11.00 $10.50 $12.78 $14.00
Maximum $26.00 $26.50 $33.00 $30.00 $30.00 $35.00
Average $16.67 $18.33 $18.62 $20.52 $20.32 $21.66
Median $16.94 $18.75 $18.10 $20.00 $20.60 $21.63
Billing Coordinator/Manager 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $13.00 $13.00 $13.00 $12.00 $17.00 $14.80 $15.00 $21.00 $20.71 $22.00
Maximum $18.27 $19.00 $28.62 $32.00 $45.09 $37.00 $40.00 $40.85 $46.50 $46.00
Average $15.91 $15.10 $18.47 $21.70 $28.35 $25.22 $26.77 $29.46 $32.86 $34.60
Median $21.57 $26.00 $25.00 $25.00 $28.96 $35.00 $33.65
Bookkeeper 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $12.98 $17.00 $12.36 $11.00 $11.00 $16.00 $16.00 $16.64 $19.23 $22.00
Maximum $35.00 $30.00 $24.04 $27.40 $33.65 $25.00 $36.49 $30.00 $56.54 $47.12
Average $16.87 $21.33 $19.11 $18.24 $22.53 $20.33 $24.35 $23.88 $30.48 $37.46
Median $17.00 $21.82 $20.17 $23.00 $25.00 $27.53 43.26
Clerical/Insurance 1995 1998 2001 2003
Minimum $8.00 $7.00 $8.50 $9.35
Maximum $16.50 $17.25 $20.88 $25.00
Average $11.72 $12.20 $14.37 $15.02
Median $15.10
Computer Operator 1995 1998 2001
Minimum $7.50 8.90 $8.50
Maximum $9.50 $13.50 $15.00
Average $8.57 $11.38 $10.77
Median
Dosimetrist 2013
Minimum $62.62
Maximum $63.00
Average $62.81
Median $62.81
File Clerk 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $5.00 $7.00 $7.40 $6.75 $8.00 $8.00 $8.00 $10.72 $9.50 $10.00
Maximum $11.50 $11.47 $18.00 $15.50 $17.75 $18.50 $21.00 $24.00 $21.71 $23.00
Average $7.50 $9.25 $11.04 $10.96 $12.12 $11.91 $13.72 $16.22 $14.94 $15.05
Median $10.82 $11.50 $11.00 $12.65 $14.75 $14.75 $13.00
Financial Counselor 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum                 $25.68 $18.00
Maximum                 $29.24 $20.03
Average                 $27.29 $19.02
Median           $26.95 $19.02
IT 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum                 $26.50 $40.87
Maximum                 $68.99 $54.60
Average                 $42.20 $47.74
Median           $39.19 $47.74
Lab Assistant/Phlebotomist 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $10.50 $11.95 $12.99 $13.26 $12.75 $11.00
Maximum $25.00 $19.50 $20.27 $26.00 $30.00 $46.00
Average $15.58 $16.25 $16.71 $17.66 $17.18 $20.95
Median $14.81 $17.10 $16.37 $17.00 $16.46 $19.32
Lab Manager 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $16.00 $19.01 $19.68 $27.80 $24.99 $15.50 $30.00
Maximum $36.00 $50.00 $41.50 $49.44 $44.71 $57.69 $50.00
Average $29.33 $33.63 $33.98 $39.75 $38.14 $39.21 $41.48
Median $36.00 $33.00 $37.37 $42.00 $44.71 $40.00 $42.95
Lab Technician 1995 1998 2001 2003
Minimum $9.40 $10.50 $7.50 $12.50
Maximum $27.00 $21.00 $31.66 $35.50
Average $16.89 $16.91 $19.72 $18.20
Median $16.00
Medical Assistant 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $8.50 $7.50 $8.75 $9.00 $9.00 $9.00 $12.00 $11.00 $12.00 $13.50
Maximum $15.75 $21.00 $32.50 $24.07 $24.21 $30.00 $23.88 $27.11 $27.30 $33.25
Average $10.83 $13.01 $14.63 $14.64 $15.32 $16.39 $16.25 $17.23 $16.68 $18.71
Median $14.00 $14.50 $16.13 $16.00 $16.67 $15.95 $17.00
Medical Secretary 1995 1998 2001
Minimum $12.25 $11.50 $9.00
Maximum $18.18 $13.65 $22.25
Average $14.43 $12.88 $16.07
Median
Medical Technologist 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $24.00 $25.88 $23.20 $19.67 $30.00 $18.00
Maximum $35.00 $36.00 $30.00 $19.67 $56.65 $48.00
Average $29.00 $31.32 $26.60 $19.67 $43.23 $30.67
Median $28.00 $33.00 $26.60 $19.67 $45.75 $26.00
Multi-Purpose Worker 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $8.00 $10.00 $8.00 $8.00 $11.00 $12.24 $11.00 $10.00 $11.25 $14.00
Maximum $9.50 $17.24 $21.35 $17.00 $17.00 $24.32 $24.00 $24.24 $27.00 $24.59
Average $8.75 $13.50 $13.84 $12.62 $13.53 $17.13 $16.20 $17.16 $16.27 $19.50
Median $13.19 $12.88 $16.00 $13.30 $15.88 $15.50 $19.10
Nurse Manager 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $20.90 $23.75 $36.72 $39.15 $43.00 $31.50 $45.67
Maximum $45.50 $52.88 $60.00 $69.23 $60.93 $64.26 $67.31
Average $24.91 $43.79 $50.53 $53.71 $53.80 $52.81 $56.64
Median $36.64 $44.34 $52.50 $52.00 $54.37 $57.07 $55.29
Office Assistant/Clerk 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $7.21 $9.00 $8.00 $10.00 $11.25 $13.00 $10.00
Maximum $15.00 $17.31 $22.00 $25.76 $24.00 $22.00 $28.00
Average $11.90 $14.74 $15.21 $16.72 $17.87 $20.14 $21.16
Median $11.97 $15.25 $15.91 $17.75 $17.67 $21.00 $21.98
Oncology Nurse 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $13.61 $20.75 $29.00 $21.85 $37.34 $27.00 $30.00
Maximum $45.00 $47.50 $51.00 $69.23 $62.00 $60.93 $63.00
Average $31.37 $35.77 $38.08 $41.39 $47.80 $45.22 $47.54
Median $31.92 $37.71 $38.00 $44.00 $46.00 $46.59 $50.00
Other Nursing 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $11.44 $16.00 $15.12 $21.85 $19.00 $17.00 $25.00
Maximum $18.92 $50.47 $60.00 $50.00 $50.00 $65.00 $62.76
Average $16.43 $33.33 $40.56 $37.14 $37.98 $42.78 $42.71
Median $17.69 $30.00 $45.00 $40.00 $40.00 $42.29 $43.00
Pharmacy Technician 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $11.50 $13.75 $10.00 $16.10 $17.50 $16.00 $14.00 $14.00
Maximum $25.76 $29.33 $37.00 $57.69 $34.00 $34.50 $37.83 $40.00
Average $20.34 $19.69 $21.40 $25.67 $24.93 $23.26 $23.09 $25.52
Median $17.85 $19.52 $21.73 $23.68 $21.00 $22.00 $24.00
Physician Extenders 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $22.73 $26.52 $39.04 $35.75 $38.46 $40.00 $44.96
Maximum $47.00 $55.82 $67.50 $78.13 $62.89 $72.63 $74.88
Average $36.85 $41.35 $50.53 $51.42 $52.43 $56.17 $59.56
Median $37.44 $42.00 $48.00 $49.00 $52.75 $57.68 $59.00
Radiation Oncology Manager
1995
1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $55.29 $59.80   $57.69
Maximum $55.29 $59.80   $57.69
Average $55.29 $59.80   $57.69
Median $55.29 $59.80   $57.69
Radiation Oncology Technologist 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $27.72 $35.00 $38.50 $28.45 $20.00 $42.00
Maximum $50.00 $35.00 $40.00 $59.80 $62.64 $57.69
Average $35.52 $35.00 $39.25 $43.36 $42.80 $47.48
Median $33.48 $35.00 $39.25 $41.25 $42.38 $46.68
Chief Radiation Oncology Technologist 1995 1998 2001 2003 2005 2007 2009 2011 2013
Minimum     $52.88
Maximum     $96.15
Average     $63.59
Median     $56.24
Radiation Oncology Physicist 1995 1998 2001 2003 2005 2007 2009 2011 2013
Minimum $98.56    
Maximum $98.56    
Average $98.56    
Median $98.56    
Radiology Technologist 1995 1998 2001 2003 2005 2007 2009 2011 2013
Minimum $10.50 $20.00 $33.85    
Maximum $40.00 $37.08 $45.00    
Average $29.62 $33.38 $38.95    
Median $35.54 $38.48    
Receptionist 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $8.00 $6.50 $8.25 $8.50 $10.00 $10.15 $10.00 $10.71 $11.50 $13.00
Maximum $16.30 $17.00 $19.00 $28.25 $25.24 $22.00 $21.00 $26.00 $26.00 $25.47
Average $11.47 $11.43 $13.64 $14.90 $14.92 $14.91 $15.40 $16.70 $17.39 $17.32
Median $14.70 $14.74 $15.13 $15.38 $16.00 $16.50 $16.65
Registered Nurse 1995 1998 2001
Minimum $16.00 $18.00 $10.79
Maximum $30.25 $40.00 $43.50
Average $22.02 $24.41 $28.75
Median
Research 1995 1998 2001 2003
Minimum $12.00 $26.52
Maximum $38.46 $41.50
Average $25.09 $31.99
Median $30.49
Research Assistant (RN) 1995 1998 2001 2003 2005 2007 2009 2011 2013
Minimum $32.42 $42.50     $60.15
Maximum $35.58 $42.50     $60.15
Average $34.00 $42.50     $60.15
Median $34.00 $42.50     $60.15
Research Assistant (non-RN) 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $14.42 $17.10 $25.00 $20.07 $13.72 $17.00
Maximum $39.90 $17.50 $25.00 $20.07 $33.41 $27.03
Average $24.05 $17.30 $25.00 $20.07 $22.08 $23.01
Median $19.23 $17.30 $25.00 $20.07 $21.55 $25.00
Research Manager/Coordinator 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $21.00 $18.93 $36.60 $25.25 $20.00
Maximum $43.05 $38.97 $40.52 $47.72 $49.15
Average $34.53 $27.63 $38.56 $38.42 $35.51
Median $37.46 $25.00 $38.56 $40.35 $36.44
Small Office Manager 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $17.74 $14.00 $10.27 $17.00 $15.00 $15.52 $18.00 $21.84 $18.27 $17.00
Maximum $21.77 $23.38 $34.62 $36.05 $60.00 $38.00 $39.00 $35.06 $37.02 $58.00
Average $19.59 $19.86 $20.58 $24.43 $26.73 $23.11 $27.30 $27.11 $25.80 $29.31
Median $23.03 $24.25 $21.68 $24.88 $26.56 $24.04 $27.00
Transcriptionist 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $12.50 $14.50 $8.00 $17.00 $18.04 $18.64 $19.97
Maximum $19.13 $19.55 $24.51 $19.62 $18.04 $22.28 $23.18
Average $16.39 $16.40 $18.07 $17.79 $18.04 $19.97 $21.38
Median $17.00 $16.41 $18.39 $17.49 $18.04 $19.00 $21.00
X-Ray Technician 1995 1998 2001 2003 2005 2007 2009 2011 2013 2016
Minimum $7.75 $21.00 $27.00 $26.29     $30.30 $20.00
Maximum $22.80 $30.25 $27.00 $26.29     $46.41 $65.00
Average $16.37 $35.93 $27.00 $26.29     $37.81 $46.09
Median $26.50 $27.00 $26.29     $39.01 $50.00

Some notes on the data:

  1. MOASC (southern Calfiornia data) collected starting in 2016.
  2. Red indicates data collected for 2016.
  3. Medians are provided starting in 2003 and were not calculated for previous years.
  4. Clerical/Insurance is changed to Biller in 2005.
  5. Computer Operators are included in the Office Assistant/Clerk category starting in 2003.
  6. Lab Technicians/Managers were separated into two categories starting in 2003; they were previously included in the same category (Lab Technician). Lab Technicians were changed to Lab Assistants/Phlebotomists in 2005.
  7. Medical Secretaries are included in the Transcriptionist category starting in 2003.
  8. Medical Technologists were added in 2005.
  9. Office Assistants/Clerks are separated from the Clerical/Insurance category starting in 2003.
  10. Registered Nurses have been separated into Nurse Managers, Oncology Nurses, Other Nursing, and Physician Extenders starting in 2003.
  11. Radiation Therapist is changed to Radiation Technologist starting in 2005.
  12. Research is separated in Research Assistant (RN), Research Assistant (non-RN), and Research Manager/Coordinator starting in 2005.
  13. Small Office Manager was Office Manager before 2005.
  14. Dosimetrist, Financial Counselors, and IT were added as a separate categories in 2013.
  15. Radiation Tech/Therapist, X-Ray Tech, and Chief Radiation Tech were separated into individual categories in 2013.

The average hourly rate for Biller, Billing Coordinator/Manager, Bookkeeper, IT, Laboratory Assistant/Phlebotomist, Laboratory Manager, Medical Assistant, Multi-Purpose Worker, Nurse Manager, Office Assistant/Clerk, Oncology Nurse, Pharmacy Technician, Physician Extender, Radiation Oncology Technologist, Small Office Manager, Transcriptionist, and X-ray Technician increased from 2013 to 2016.

The average hourly rate for Financial Counselor, Radiation Oncology Manager, and Research Manager/Coordinator decreased from 2013 to 2016

Other average hourly rates remained essentially the same (i.e., plus/minus less than $1/hour).

Download the complete database for the 2016 Staff Salary Survey in Excel format at http://www.anco-online.org/SalSrvy16.xls. The database includes the categories reported above (i.e., job description), the job titles provided by the respondents, hours worked per week, number of years on the job (i.e., <2, 2-5, >5), date of last increase, and an indicator for job setting (i.e., metropolitan/urban/suburban or rural) and location (northern or southern California). In addition, the minimums, maximums, averages, and medians for northern and southern California are also reported.

Thanks to Mariana Lamb, MOASC Executive Director, and Bimal J. Patel, M.D., for assisting on this project.